Help DeskHelp Desk
Using FTP & Uploading files
In order to FTP into your website you will need the information which was included in your welcome letter. Look for a place to enter your settings in your FTP program, and use the following: Then you should be able to connect. Once you do so, on the "remote" window (which is our server), you will be logged in to an area called "your root". You will see a folder called: "html". This is the folder you use to place your webpages. DO NOT put your files in any other folder (that is, if you want them to be visible on the net). See #2 for uploading and #3 for making folders.
Your program probably has a setting called "Binary" and "ASCII". Please note that it is very important to transfer images in Binary mode. Everything else, HTML documents, php, cgi scripts etc. should be transferred using ASCII mode. If you fail to set this correctly your files may not appear as they should. If your FTP program as an "AUTO" setting, use that.
To create a new directory on your website, click for a "New Folder" or "MkDir" button You will be prompted to enter a name for the new directory. Once you do this, the new directory will be created for you. To change folder permissions, highlight the folder you want to change in the remote window and look for "CHMOD" (sometimes, right-clicking on the folder gives a list of options) or under FTP commands you can use "SITE" command which you will enter the proper values/format which is: chmod AMOUNT NAME_OF_FILE. Here is an example:
MS Frontpage has multiple ways of keeping your site updated, and we suggest using the FTP method since it is more secure than the HTTP method. You will need to modify some of your settings. Here's how:
If you haven't done so already, download and install FileZilla CLIENT (not server) (it's free). Below is detailed screen shots of how to use it with our system. - Open up the software, and then enter your host information (included in your welcome email) in the boxes at the top (as seen in image 1)
- In the second screen shot, you can see your local computer folder in the top left side. you can browse to where your files are located on your computer so they are displayed in the screen/window just below (bottom left). - Then, once your files are listed on the left bottom screen, you can upload them to the server (window on the right side). Make sure you are in the correct folder on the *remote/server* side (most will be "html" for websites). - Then, you can upload your files by right-clicking on the file you want to upload (or right clicking on the folder to upload an entire folder with it's contents)
A few important things to remember:
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